O&M & Performance Contracts

Our operations and maintenance service ensures optimal performance of commercial solar installations through comprehensive monitoring and proactive maintenance strategies. We deliver structured maintenance programmes with warranty management and optional service level agreements to maximise system output and return on investment.

Remote monitoring systems provide real-time visibility of system performance across all commercial installations. Our monitoring approach includes:

• Continuous performance tracking with automated alerts for system anomalies
• Production data analysis against expected output based on weather conditions
• Inverter and string-level monitoring to identify underperforming components
• Performance reporting with monthly summaries and annual yield assessments

Scheduled maintenance activities maintain system efficiency and prevent costly failures. Our preventative approach covers:

• Annual visual inspections of panels, mounting systems and electrical connections
• Inverter servicing including firmware updates and performance optimisation
• Electrical testing of DC and AC circuits with thermal imaging surveys
• Panel cleaning where environmental conditions require intervention
• Vegetation management for ground-mounted installations

We coordinate all warranty claims and manufacturer relationships to protect system investments throughout operational life.

Comprehensive warranty management reduces administrative burden whilst ensuring coverage remains valid:

• Manufacturer warranty registration and documentation management
• Proactive warranty claim processing for defective components
• Coordination with equipment suppliers for replacement parts and labour
• Performance warranty validation through detailed production monitoring

Optional SLA arrangements provide guaranteed response times and maintenance standards:

• Defined response times for system faults and performance issues
• Guaranteed minimum system availability levels with compensation provisions
• Scheduled maintenance windows to minimise operational disruption
• Emergency callout services for critical system failures

Ongoing technical support maintains system performance and identifies improvement opportunities across our commercial installation base.

Regular performance analysis identifies opportunities to enhance system output:

• Annual performance reviews against design expectations
• Inverter parameter adjustments to maximise energy harvest
• String configuration optimisation for changing site conditions
• Integration improvements with battery storage and energy management systems

Maintaining safety and regulatory compliance throughout system operational life:

• Annual electrical safety testing and certification
• Structural inspection programmes for rooftop installations
• Health and safety compliance for all maintenance activities
• DNO notification management for system modifications or upgrades